• Job Reference: 473194354-2
  • Date Posted: 14 January 2022
  • Recruiter: Maria Mallaband Care Group
  • Location: Alderley Edge, Cheshire
  • Salary: £10.50 Per Hour
  • Sector: Administration
  • Job Type: Permanent

Job Description

If you are an experienced Administrator with great communication skills, have a bubbly personality, emanate warmth and professionalism and want to work with a great team, then this role will definitely be of interest to you.

As an Administrator, you will be part of the care team and, as such, will have some contact with residents, family members and other visitors therefore, maintaining a friendly and professional manner whilst interacting with them is a must.

It is essential that confidentiality regarding residents, the Home and staff is always observed both in and out of the working environment.

Main duties:

• Always promote the Company Mission Statement.
• To work closely with Care Manager, assisting in any matters arising, maintaining continuity in day-to-day running in Managers absence and ensuring Manager is aware of all relevant information.
• Deal effectively with all enquiries by residents, Head Office, Social Services, Regulators and sales representatives, and any other outside agencies.
• Issue Offer of Acceptance letter and contract to new residents/families and attach to system.
• To complete the Residents' Monthly Audit accurately and within the timeframe given to ensure the accurate billing is produced.
• To ensure that all payments received are recorded in the appropriate way and information communicated to Head Office staff.
• Assist with the care and safe keeping of resident's personal property and property belonging to the Home.
• Responsible for maintaining the Home's Petty Cash, along with the Home Manager.
• Record all purchases on the company credit card, upon receipt of statement, collate all receipts along with authorisations and return to Head Office within specified timeframe.
• Type out any letters etc. at the request of the Care Manager
• To assist in dealing with any relatives/residents/staff complaints and seek the assistance of the Care Manager.
• To assist in end-to-end recruitment processes
• To assist with the induction of new starters, ensuring they are welcomed into the team. Informing the People Champions of any offers made/new starters.
• Assist in HR Processes like absence reports, update records in relation to sickness, absence, holidays, ensure disclosure and right to work information is kept up to date and assist in rolling out document updates.
• Working accurately to deadlines set for daily, weekly and monthly tasks and reports within the home and for Head Office.
• Maintain good housekeeping of all systems ensuring current status at all times i.e. E-Learning, DBS, Careblox and Income Processing.
• Archiving relevant documentation in line with company policy and procedures.

What we'll need from you:

• Exceptional interpersonal skills
• A positive 'can do' outlook
• Demonstrate basic computer knowledge, specifically use of Word, Excel and email.
• Have good organisational skills and be able to manage time and workload effectively in a fast-paced environment.
• Have a general knowledge of payroll and financial processes.
• Able to demonstrate an ability to manage pressure, prioritise tasks and communicate effectively at all levels.
• Genuine interest in working in a care environment.

Our Benefits:

• A truly competitive salary
• Training support and development opportunities
• 5.6 weeks annual leave
• Fully funded training
• Simply Health cover after one year of service, inc. cashback on medical and dental expenses
• Perkbox - a range of discounts and free monthly offers for a variety of high street shops and restaurants
• Car through salary sacrifice
• Cycle to Work scheme
• NEST pension plan
• Nurse and carer referral scheme
• Rewards for 5, 10, 15, 20 and 25 years of service
• Annual staff recognition through MMCG Care Awards

*Apprenticeship opportunities available

"Maria Mallaband Care Group's main priority is the welfare and wellbeing of its residents and staff. We have therefore adopted a Group wide policy across all our Homes requiring all new staff to confirm they are willing to receive a [Covid-19] vaccine. Prior to commencing employment, the successful applicant will be required to confirm in writing that they are happy to consent to receiving a Covid Vaccine when available, in accordance with the Government's UK wide vaccination programme and that they are not aware of any reason why they would or should not consent. We are happy to answer any queries any applicant might have about this policy."