• Job Reference: 431557874-2
  • Date Posted: 26 November 2021
  • Recruiter: Clarke Recruitment Solutions
  • Location: Windsor, Berkshire
  • Salary: £24,000
  • Sector: Administration
  • Job Type: Permanent

Job Description

Our client is a global household name within the Entertainment industry and is looking to add someone with an administrative support background (Minimum 1 year) to work in the play team who respond to all customer service-related queries from Consumers, Stores and Distribution partners.

Some duties to include:

  • Manage administrative tasks such as tournament approvals, store registration, and other team administrative tasks
  • Manage first line support for customers, stores and distributors
  • Update store and Program List on the website and provide support for another web/social media articles to be provided for users
  • Coordinate logistics for Organised Play activities
  • Coordinate implementation of Organised Play activities Events with Organised Play Partners, and directly to stores
  • Assist with documentation creation, proofreading, and distribution for Organised Play managed activities
  • Manage day to day operations with Distributors and directly with stores
  • Assist with administration of qualified player lists
  • Provide reports on the activity of Organised Play programs
  • Assist sales branches with local-level activities

Skils my client is looking for you to have:

  • Strong administrative experience using Excel & other Microsoft packages
  • Can demonstrate high levels of focus and attention to detail in a busy environment
  • Experienced in managing multiple projects simultaneously, while working to tight deadlines
  • Positive customer service approach
  • Experience working with different teams, disciplines and communication styles
  • Advanced control over the English language (written and spoken)
  • Strong knowledge, and enthusiasm for the gaming industry