Customer Service Administrator

  • Job Reference: 473100708-2
  • Date Posted: 14 January 2022
  • Recruiter: Interaction Recruitment
  • Location: Greenford, London
  • Salary: £23,000 to £25,000
  • Sector: Administration
  • Job Type: Permanent

Job Description

My Client, a leading company based in Greenford, Middlesex are currently recruiting for a Customer Service Administrator on a full time permanent basis paying between £23,000 to £25,000.

The Wholesale Administrator will be responsible for ensuring customer orders are placed, invoiced and dispatched correctly. Hours are between 8:30am till 5pm Monday, Tuesday, Thursday, Friday and Saturday with a Wednesday and Sunday off.

Key Responsibilities:

Efficient and accurate logging of customer sales orders

Processing purchase orders to suppliers

Preparing dispatch information

Dealing with credit claims promptly and efficiently

Liaising with the warehouse team to ensure sales orders are picked accurately and in a timely manner

Analysing and monitoring sales records, trends and economic conditions

Assist managers with sales goals

Managing customer and supplier queries

Managing the booking of deliveries

Monitoring emails

Maintaining the customer service log sheet

Build strong relationships with customers

Person Specification:

Excellent communication skills - both verbal and written

Strong numerical skills

Strong analytical skills

Outstanding attention to detail

Highly organised

Ability to multitask and be flexible

Ability to work under pressure to meet deadlines

Advanced IT skills

Previous experience with Netsuite (advantageous but not required)

Previous experience within a Food Retail environment (advantageous but not required)

Please contact Laura Nicholas at Interaction Recruitment via email to discuss in more detail or apply online