Loan Servicing Administrator- London Bank (E1) To £26k

  • Job Reference: 431557283-2
  • Date Posted: 26 November 2021
  • Recruiter: Coast Specialist Recruitment
  • Location: London
  • Salary: On Application
  • Sector: Administration
  • Job Type: Contract

Job Description

A very exciting opportunity has arisen for an experienced Administrator ( from a banking or regulated environment) to join a growing and successful organisation based in the city.

Role Objectives:

- Engage with customers who have failed disbursements to ensure these are received in a timely manner.

- Creation and completion of customer redemption statements.

- Customer account administrative tasks.

- Liaise with solicitors in relation to Land registration administrative tasks.

- Complete administration tasks for our customers resulting from calls, excluding collections, and required administration tasks for customer account maintenance.

Key responsibilities:

  • Communication with customers and solicitors to provide disbursement and redemption information, within agreed SLA's, ensuring that written communications are appropriate.
  • Complete administrative tasks in relation to Land Registry.
  • General administration for customer account management.
  • Speaking with customers, solicitors and creditors over the phone to efficiently deal with administrative issues.
  • Accurate and up to date record keeping for customer accounts.

The role is available immediately and offers a comprehensive supporting benefits package.