TUI Retail Apprentice, Wigan Superstore, 37.5 Hours

  • Job Reference: 431398589-2
  • Date Posted: 26 November 2021
  • Recruiter: Tui
  • Location: Wigan, Lancashire
  • Salary: On Application
  • Sector: Apprentice
  • Job Type: Permanent

Job Description

Joining TUI Retail as an Apprentice provides valuable insight into the world of Travel. Our two-year Apprenticeship Scheme is structured to develop you to put customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.

ABOUT THE JOB

  • Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
  • Technology is evolving every day, so is TUI. By providing you with the best tools you'll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
  • If things don't go to plan, your support network will help you to investigate and resolve any question or complaint
  • You'll embrace change and rise to the challenges of a customer focussed role
  • Your drive to achieve will lead you to exceed your sales and service objectives, in Retail we call it 'Smashing your Targets'
  • You'll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification. 20 percent of your working week will be set aside for you to work through the Standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence

ABOUT YOU

  • An understanding of what 'excellent customer service' looks like and confident to deliver
  • Strong commitment and drive to achieve goals
  • Team player who engages and collaborates at all times with customers and colleagues
  • An organised individual who takes pride in their work and how it's delivered
  • Passion to work within tourism and actively grow and develop
  • Self-motivated individual who's willing to act on feedback and takes ownership for their development
  • Determine and committed to learning and working in store to achieve a Level 3 Travel Consultant qualification
  • Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance

ABOUT OUR OFFER

  • Competitive salary
  • Pension scheme and life assurance
  • Generous holiday entitlement & holiday discounts
  • Forward thinking ways of working
  • TUI time off, purchase of additional holiday entitlement
  • Excellent rates with foreign exchange and discounts with retailers

TUI is the leading tourism business and our vision is to make travel experiences special. To fulfil this vision, we never stop looking ahead, seeking new ways to delight our customers and grow our business. We recognise the power of digital and the massive contribution this brings to creating a truly unique and differentiated customer experience.

At TUI, we know people are as diverse as the destinations we send our customers to. ?We love to see your uniqueness shine through and inspire the future of travel.? If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA

If you require any further information regarding this opportunity, please email